Medical

Your 401(k) account is a financial account and assigning a beneficiary is very important. It is a good idea to designate at least one beneficiary, especially if you are unmarried. If you do not have a beneficiary and you're married, your account will go to your spouse. If you are unmarried or do not have a surviving spouse, the plan document has ordering rules that govern the payment of your account. Beneficiary designation can have important tax and legal ramifications. You may want to consult with your personal financial, tax, or legal advisor before proceeding. You will need to enter you beneficiary information online at www.pcsretirement.com/login If you need help please call the help desk # at (888)621-5491. Some key definitions you will need to know are: Beneficiary type: For the first beneficiary, select Primary. Enter the remaining beneficiary information. If you want to have multiple beneficiaries, click Add Additional Beneficiary to add another beneficiary section. Beneficiary type: For additional beneficiaries, select Primary or Contingent. A contingent beneficiary will only receive a benefit if all primary beneficiaries are deceased.

Yes! You will receive quarterly statements electronically. These are available online for you to access as well as by email. It is very important that you enter your email address and remember to keep it current. This is the primary way in which information will be provided to you.

While you do direct how you want your account invested, you have the help of professional investment advisors, Granite Group Advisors – call and discuss your questions- at no additional charge to you. Call or email Sharlene Kelly at Granite Group at (203) 210-7814 or email at skelly@granitegroupadvisors.com. For those investors who would rather have someone else manage their portfolios, Granite Group offers 5 Managed Allocation Portfolios. When you invest in a Managed Portfolio, Granite Group will oversee the allocation at no additional fee to you! If you prefer to manage your own portfolio, simply select your investment choices from the vetted list of mutual funds offered through your plan. The investment menu was compiled by Granite Group Advisors and seeks to offer representation across major asset classes as well as index funds. Rest assured; this menu is actively monitored by Granite Group to ensure all options meet Granite’s strict methodology. Granite Group offers an Investment Comfort Questionnaire found at their education site www.ggahelp.com. Use the company ID of TER1 to access. Once on the site, take the Investment Comfort Questionnaire, get your score. See what Portfolio matches your score then log into you account at PCS Retirement to input your selection. If you have any questions, please do not hesitate to reach out!

Yes! The Plan accepts rollovers from another qualified retirement plan or an IRA. There are 2 steps to consolidating your prior 401(k) plan balances into your TerrAscend account. Log into your TerrAscend account at www.pcsretirement.com/login. Under the MANAGE tab, select ROLLOVER CONTRIBUTION and you will be taken to the online form. Enter the information requested. You will be given instructions of how to send a check or a wire transfer into your account. You will need these instructions to give to the financial institution where you old 401(k) is deposited. Log into your old employer 401(k) plan and request a rollover distribution. They will ask you for the check / wire instructions provided above. Call the help desk if you need assistance at (888) 621-5491.

Contributions to your account can only be made directly from your wages. There are 2 ways to contribute and they both have to do with when you pay taxes. If you contribute before-tax (known as traditional), then you will not have to pay income taxes on the amount you contribute now. You money grows tax deferred, but when you withdrawal your money at retirement age, you will pay income tax at that future rate on all money withdrawn. Consider the following examples: If you earn $30,000 a year, are in the 22% tax bracket, are eligible to participate in the Plan, and you elect to save 5% (or $1,500) of your salary under the 401(k) Plan this year, you would save $330 in Federal income taxes (22% of $1,500 = $330). If you earn $30,000 a year, are in the 22% tax bracket, are eligible to participate in the Plan and you elect to save 8% (or $2,400) of your salary under the 401(k) Plan this year, you would save $528 in Federal income taxes (22% of $2,400 = $528). The other method of contributing is called ROTH or after-tax. In this scenario, you pay taxes now on the amount you contribute. While you do NOT get a tax advantage now, your money grows tax -free and you do not pay Federal taxes when you withdraw from your account. Your accountant can help you determine which method is the best for you.

To create your account and access your account on an ongoing basis, go to: www.pcsretirement.com/login Follow the instructions in the PCS Online Enrollment Guide and WEBSITE User Guide. If you need help enrolling, forgot you password or need help with a transaction, please call the helpdesk number at (888) 621-5491.

The plan does allow you to take a loan out from your account, but limits do apply. You can request a loan online or call the help desk for assistance at (888) 621-5491. To request a loan online, select the WITHDRAWALS option on the main menu of your account dashboard. Under the WITHDRAWALS menu, click onto LOANS AND WITHDRAWALS.

Call or email Sharlene Kelly at Granite Group at (203) 210-7814 or email at skelly@granitegroupadvisors.com.

Yes! TerrAscend matches 100% of participants salary deferrals up to 4% of compensation. You are always 100% vested in the match. To receive this match, you MUST participate in the plan!

When am I eligible to participate? You are eligible to join the 401(k) Savings Plan if you are at least 18+ yrs old with 500 hours in 6-month period. You need to satisfy both requirements. If you do not meet these criteria, you will be eligible with a full year of service (1,000 hours in a 12-month period). Plan Entry date is the first day of the month coinciding with or directly following the date you satisfy the eligibility conditions. Watch this short 1-minute animation on how to enroll and select your investments.

In 2024 you can contribute up to $23,000 to your account; if you are 50 years old or older, you can contribute a total of $30,500 through a catch-up contribution. Consistency is key – you take advantage of dollar cost averaging into the market – so let the “down” market days work for you!

You can change your investment elections at any time. Note that all trades are executed after markets close. When changing your investment selection, remember you have 2 places to make that change if desired. You can change how your future contributions are invested and you can also change how your existing balance is invested – this will be 2 steps online. If you have investment questions, please call or email Sharlene Kelly with Granite Group Advisors at (203) 210-7814 or email at skelly@granitegroupadvisors.com.

If your doctor determines that you need to receive surgery or imaging, before looking for an in-network provider and scheduling the procedure yourself, contact KISx Card first. The KISx Card nurse you speak with will be able to let you know if your procedure is covered. If it is covered, they will then walk you through the process of scheduling and completing the procedure. If your procedure is not covered through KISx Card, then contact Accarent Health. Additional questions? Contact your Viridis benefits advocate.

Use this program for advanced surgery, like complex cancer surgery, bariatric surgery, and cardiac surgeries, for example. ​ Accarent offers one of the most robust selections of medical procedures available. They currently have over 130 procedures offered by top-rated hospitals across the country, from common knee and hip replacement, to complex organ transplant. ​ And the cost is FREE for you! ​ Click here to learn more about this program. Visit https://www.accarenthealth.com/faq#individuals to learn more.

Use this program for orthopedic surgery, general surgery, colonoscopies, and MRI/CT/PET Scans. Click here to learn more! ​ The KISx (pronounced "Kiss") program allows you to pay $0 out of pocket for over 400 surgical and imaging procedures. This benefit is available to you and your dependents if they are covered on our health insurance plan. So rather than paying your normal copay or deductible on a knee replacement, for example, you could now receive it for free! ​ Click here to get a copy of the KISx card. Hang onto it! Whenever you have an upcoming surgery or major imaging procedure, call the phone number on the back of the card to see if it's covered. ​ This benefit is available to you and your dependents, as long as they are covered on our health insurance plan. ​ Talk to a KISx Card Nurse about a procedure: 877-GET-KISX (438-5479).

No, you don’t need to enroll! When you're ready to use the KISx Card program or Accarent Health, simply reach out to your Viridis Benefits Advocate. They’ll provide all the details you need to make an informed decision.

KISx Card Program 1-877-438-5479 www.getkisx.com Accarent Health 1-866-771-0697 www.accarenthealth.com

Yes, the KISx Card program and Accarent Health are only available to employees and their dependents enrolled in a TerrAscend medical plan.

KISx and Accarent Health have partnered with a network of providers who understand the benefit of you visiting their facility instead of another one. These providers then pass on a discount to KISx or Accarent as a “thank you” for the referral. KISx or Accarent, in turn, pass this discount on to you, through TerrAscend.

Your doctor will send your mail order script to either Amazon Pharmacy, Walmart Pharmacy, or Cost Plus Drugs. You must first be enrolled in mail order: Amazon Pharmacy - click here for enrollment instructions Walmart Pharmacy - click here for enrollment instructions Cost Plus Drugs - click here for enrollment instructions

Click here to determine which medications are covered under your plan and any applicable limitations.

When you register for a free account on https://member.mysmithrx.com/, you can look up covered medications new or past-filled medications. You can also find in-network pharmacies from their national network of over 68,000 participating locations. Click here to learn more.

If you are not using mail order pharmacy, tell your doctor to send the scripts to your preferred pharmacy, like CVS or Walgreens, for example.

A specialty prescription is for special medicines that may cost more and need extra care, often used for serious health conditions. Follow these required steps to fill a specialty prescription: Initiate the Prescription: Request your doctor to send your prescription to one of the SmithRx specialty pharmacies. Choose between Costco Specialty Pharmacy or Senderra Rx. Click here for more information. Costco Specialty Pharmacy: 855-213-0070 Senderra: 888-777-5547 Prior Authorization: Your physician must complete and submit a prior authorization to SmithRx to obtain approval for your medication under your plan. Connect with Support: Reach out to the SmithRx Connect Team at 1-844-385-7612. They'll assess if you're eligible for any patient assistance programs to help you save on the cost of your medication. If not, they'll guide you through applying for any available manufacturer coupons. This step is required before you can fill your specialty medication.

You may contact member support by phone or email: 844-454-5201 help@smithrx.com

Many standard prescriptions can be filled at your local retail pharmacy. You can review the national chain options here. Specialty medications are generally filled at Costco Specialty Pharmacy or Senderra Rx. Click here for more information. Do you prefer the convenience and potential cost savings of mail order? You have three options for mail order: Amazon Pharmacy - click here for enrollment instructions Walmart Pharmacy - click here for enrollment instructions Cost Plus Drugs - click here for enrollment instructions

Use the Find My Meds tool, found at https://member.mysmithrx.com/. Click here to learn more.

Did you know your local retail pharmacy may not always be the lowest cost option? SmithRx Connect can help you navigate alternative sources and hold your hand through the process. Click here to learn more.

A Qualifying Life Event (QLE) is a specific life change that allows you to make changes to your health insurance and other benefits outside of the annual Open Enrollment period. These changes are permitted because the event significantly impacts your coverage needs. Common QLEs include: Marriage, divorce, or legal separation Birth or adoption of a child Death of a dependent Loss or gain of other coverage (e.g., through a spouse's job) A significant change in employment status (e.g., starting or leaving a job, changing from full-time to part-time, or retiring) A change in residence that affects your coverage area (e.g., moving to a different state) When a QLE occurs, you have a limited window of 30 days from the date of the event to make adjustments to your benefits. This could include enrolling in, changing, or canceling coverage. It's essential to act quickly and provide any necessary documentation to avoid missing this opportunity. For more information or to report a QLE, contact your Benefits team or your Viridis Healthcare Advocate.

You can make changes to your benefit elections during your healthcare and benefits open enrollment OR if you have a qualifying life event (QLE). A QLE is a change in your situation, like a marriage, divorce, or having a baby, for example, which allows you to make changes to your health insurance. Take a look a this document for more information. You have 30 days to submit your changes online through our benefits enrollment system. Here's an overview of qualifying life events from Healthcare.gov. If you have a QLE, contact your TerrAscend benefits team at 484-816-6721 or benefits@terrascend.com.

First, make sure you compare the bill you received with the EOB from the insurance. If you need to locate an EOB you can find one by logging into your account at www.meritain.com. If the bill does not match the EOB, please contact your TerrAscend benefits team at 484-816-6721 or benefits@terrascend.com for further assistance.

Take a look at this flyer to learn about your choices when it comes to where you should receive care. High level overview: Primary Care Physician - This is your home base. Your doctor knows your history and is a good place to start. Cost to you: Plan A - $15 copay per visit. Plan B - $20 copay per visit. Emergency Room - Go to an ER when you have a life-threatening issue. Cost to you: Plan A - $300 copay per visit. Plan B - Once you pay your deductible, there is a $300 copay. Urgent Care - Consider an urgent care center for non-life threatening condition. You'll save time and money over the ER. Cost to you: Plan A - $100 copay per visit. Plan B - $100 copay per visit. Telemedicine with Teladoc - Consider using Teladoc for non-life threatening conditions, and when you need 24/7 care. Cost to you: Plan A - No cost. Plan B - No cost.

As part of the enrollment process in Wurk, you are required to upload a signed Affidavit of Domestic Partnership as supporting documentation. You can find the Affidavit here.

You can make plan changes and enroll dependents during open enrollment, or if you have a qualifying life event, by visiting the Enroll Now page.

While regular medical care focuses on treating illness, preventive care aims to keep you from getting sick in the first place by focusing on helping you maintain good health. When you visit your doctor for a preventive care service - like a physical exam or a health screening - you should not be billed. However, if you ask your doctor about a specific health concern while you are at your preventive care visit, it may be billed as an office visit, and not a preventive care visit. Here’s how to be sure your preventive care visit is free for you: Mention prevention upfront – When scheduling your appointment, confirm that you are scheduling a preventive care visit. Know what to discuss with your doctor during the visit – During your visit, keep the conversation focused on how you can maintain a healthy lifestyle. Ask your doctor - If you do ask questions about a specific health concern while at your visit, ask your doctor if that will be treated as an office visit or as a preventive visit. Let your doctor know you are expecting this visit to be of no charge to you. For more information about preventive care, contact your TerrAscend benefits team at 484-816-6721 or benefits@terrascend.com.

After submitting a claim for medical treatment, you may receive an Explanation of Benefits (EOB) from your insurance company. The EOB is a form that insurance companies send to their members to explain what part of a claim was paid by insurance, what part was not paid, and why. It is important to understand what this statement means.

You may contact your TerrAscend benefits team at 484-816-6721 or benefits@terrascend.com.

Click here to learn more about the Meritain Cost Estimator Tool.

Covered prescriptions: Click here to determine which medications are covered under your plan and any applicable limitations. Mail order pharmacy information: Click here for enrollment instructions. Other helpful resources from SmithRx, your Prescription provider: Understanding your SmithRx prescription benefits (in English and Spanish) National chain pharmacy listing How to use the SmithRx portal

Medical: Meritain 1-800-925-2272 www.meritain.com Prescription: SmithRx 1-844-454-5201 www.smithrx.com Mail order prescription: Amazon Pharmacy (through SmithRx) 1-855-206-3605 www.amazon.com/smithrx Telemedicine 98point6 1-866-657-7991 www.98point6.com FSA Accrue CMS 1-866-657-7991 www.accruecms.com

When you enroll in one of our healthcare plans, you have access to use telemedicine by using the 98point6 app. This allows you to text with a doctor 24/7. Click here to learn more.

KISx (pronounced "Kiss") is a new program that allows you to pay $0 out of pocket for over 400 procedures. So rather than paying your normal copay or deductible on a knee replacement, for example, you could now receive it for free! ​ Click here to learn more.

Click here to learn how to register, print an ID card, view your claims, and much more!

Click here and select Aetna Choice POS II (Open Access).

Delta Dental 1-800-932-0783 www.deltadentalins.com

Click here and select Delta Dental PPO.

Click here. Login to www.vsp.com to find additional providers.

VSP 1-800-877-7195 www.vsp.com

You are required to update your Meritain Coordination of Benefits information every year so that they can properly process your claims. Coordination of Benefits information confirms whether you and/or your enrolled dependents have insurance coverage other than your employer's and if so, what that other insurance is, so that they can determine proper payment responsibilities for claims. If your Coordination of Benefits is updated yearly or as requested, your claims will be processed. Click here for the Coordination of Benefits form. If you’d like to complete the Coordination of Benefits online, you can do so once you are registered on the Meritain portal.

Medical: Login to www.meritain.com. Once logged in, you'll have access to print or download an ID card. You may also call Meritain at 800-566-9311 to request a new ID card. Dental: Login at www.deltadentalins.com. Delta Dental does not mail an ID card when you enroll, but you may print out a copy on their website if you'd like. When you access dental care, you can simply let your provider know your social security number and your group number, which is 22008. Vision: VSP does not send an ID card. Instead, when you see a vision provider, simply tell them you are a VSP member and the doctor does the rest! If you do prefer to have an ID card, you can print one from the member portal after open enrollment at www.vsp.com/create-account. Once logged in, you'll be able to download a copy of your ID Card.

Medical: Click here and select Aetna Choice POS II (Open Access). Dental: Click here and select Delta Dental PPO. Vision: Click here. Login to www.vsp.com to find additional providers.

Yes. You can access the Amazon Pharmacy (through SmithRx) to set up your mail order prescriptions: 1-855-206-3605 www.amazon.com/smithrx

When you enroll in one of our healthcare plans, you have access to use telemedicine through Teladoc. This allows you to text with a doctor 24/7. Click here to learn more.

When you register on the Meritain portal, you will have access to print an ID card, view your claims, or find an in-network doctor. Visit https://account.meritain.com/Portal/Registration and input your Group ID, which is 17532. You will also need your Member ID, which is located on your ID card. If you do not have your ID card, please feel free to contact your TerrAscend benefits team at 484-816-6721 or benefits@terrascend.com to obtain your Member ID.

Click here

Contact Accrue CMS to get a new FSA card or check your balance: Accrue CMS 1-866-657-7991 www.accruecms.com

You may only change your FSA contribution amount during our annual open enrollment, OR if you have a qualifying life event (QLE). To change your contribution amount because of a QLE, visit the Enroll Now page.

Follow these simple steps Notify your supervisor or manager of your absence from work. Using the Information Checklist, gather information about your absence. Have this information ready when you call United Healthcare. If someone makes the call for you, he or she will need to provide this information on your behalf. Call United Healthcare toll free at 1-866-556-8298. Hours of operation are Monday through Friday, 8 a.m. – 6 p.m. ET. If your absence from work is due to your own health condition, please sign and date this Authorization Form. Give your physician the signed and dated form. Please also fax a copy of the signed, dated form to United Healthcare at 1-866-334-0985.

TerrAscend offers voluntary life insurance and AD&D through United Healthcare. This voluntary coverage will enhance the limit provided to you by TerrAscend. You may choose coverage at a minimum of $10,000 and a maximum of $500,000, with a guaranteed issue limit of $150,000 for employees, $25,000 for spouses, and $10,000 for children. Coverage is offered in increments of $5,000 for employee and spouse, and $1,000 for children. Coverage for you as an employee may not exceed 5x your salary. Coverage for your spouse cannot exceed 50% of your election and coverage for your child(ren) cannot exceed 10% of your election. There are certain instances when you may need to complete an Evidence of Insurability form. For example, if you would like to elect coverage greater than the guaranteed issue amount, or if you would like to elect increments greater than listed above, please complete the Evidence of Insurability form. Follow directions on the form to complete and submit the form to United Healthcare. Please contact your Viridis benefits advocate for any questions.

Login to Wurk to change your beneficiary.

If you have any questions, need help submitting a claim, or would like to check the status of your payment, contact a claim specialist at 1-888-299-2070 between 8 am - 6 pm ET.

Click here to learn more.

Provider: Telemynd Contact information: 1-866-991-2103 https://Telemynd.com/meritain

Provider: Meru Health Contact information: https://www.meruhealth.com/sign-up/meritain/

Provider: Brightline Contact information: https://www.hellobrightline.com/meritain

Provider: Talkspace Contact information: https://www.talkspace.com/Meritain

Plan A Plan Summary of Benefits and Coverage ​ Plan B Plan Summary of Benefits and Coverage Summary Plan Document ​ Special Enrollments Rights, Marketplace information, Women's Health & Cancer Rights, and CHIP Notices Your Rights and Protections Against Surprise Medical Bills HIPAA Privacy Notice Summary Annual Report Summary Material Modification - Basic Life Change

Medicare creditable coverage disclosure notice

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Combined evidence of coverage and disclosure form

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Click here for Apple devices. Click here for Android devices.

Click here to learn more. Register Online: Go to www.teladochealth.com and click Register Now. Fill in Your Details: Enter your information. Important: Do NOT check the box that says, “I received a Teladoc Health code from my employer or insurance company.” Provide Insurance Information: When prompted, select your insurance provider: Meritain Health. Enter your Member ID (found on your medical ID card). Download the App: Download the Teladoc Health in the Apple App Store or Google Play Store.